CMC's Momentous Manager's Meeting Marking 70 Years!

Corcoran Management Company just held it's annual Manager's Meeting last week at the Four Points by Sheraton in Norwood. However, this was no ordinary meeting because it marked a momentous occasion as the company celebrated it's seventieth year of business. The day began with a welcome introduction by Kevin Young, the President of Management, as well as Nancy Gaudet, the Vice President of Management. 

Participating staff members being recognized on stage

President of management giving intro speech on stage
Kevin Young, President of Management

Vice President of Management giving an introduction speech on stage
Nancy Gaudet, Vice President of Management

Cynthia Buckley, the Director of Sales and Marketing, spoke about the history of Corcoran Management Company as it never fails to acknowledge the roots of its humble beginnings. The company was founded in 1951 by John M. Corcoran who quickly partnered with his brother P. Leo Corcoran and they became a dynamic duo as pioneers in the real estate industry. Although John and Leo have passed, they continue to be beacons of light that ignite our company's passion to succeed in this field.

Manager speaking about company history on stage
Cynthia Buckley, Director of Sales and Marketing

Managers gathered at a table as they listen to speeches

Employees also had the opportunity to hear from Connie Podesta as the motivational keynote speaker for the event. She touched on aspects of leadership management and the value of understanding different personality types. She emphasized that everyone on a team should feel willing and able to do their job which ultimately results in greater levels of performance and success. Connie helped us get to know the strengths and weaknesses of our own personalities, whether we liked to hear them or not! Connie made us realize that we all need each other to make a great team regardless of how different we all may be.

Connie Podesta on stage as the keynote speaker

Connie Podesta on stage with the Portfolio Directors
Connie Podesta with the Portfolio Directors

The Portfolio Directors presented a new policy called the '10 C's' of Corcoran to ensure that all of our properties look crisp, clean and professional for our prospects on a daily basis. We aim for perfection when it comes to serving our current and future residents and that starts with consistency. This policy will hold all properties accountable in order to maintain a desirable living environment for all. 

Portfolio Director giving speech on stage about a new policy
Chris Butkovich, Portfolio Director

Manager listening to speeches

Employees spent the latter half of the day learning about more management tactics in four different breakout sessions. The 'How to Build Your Dream Team' session paired nicely with aspects of Connie's speech as it focused on the significance of each manager's role and the responsibilities that come with it. However, managers must work together with their teams in order to improve efficiency and performance. Anna Nasab, Jaime Wight, and Jeanmarie O'Brien taught us about open communication, alignment, creativity and innovation, ownership, organization, competencies, accomplishment, and learning, sharing, and caring through the team development wheel that they created. The team encouraged managers to come up to spin the wheel and tell the group about one of their work experiences that related to the topic they landed on.

Three Managers who led 'How to Build Your Dream Team' session
Anna Nasab, Jaime Wight, and Jeanmarie O'Brien

Manager spinning the team development wheel

The 'Maintenance Musts' session was led by Gary Saltmarsh, Director of Maintenance Operations. Gary, Jeff Callahan, and Chuck Miles discussed important topics such as the bidding protocol, billing, safety, incident reports, snow removal, leak logs, training, work orders, and preventative maintenance to keep our properties in tip top shape.

Manager with folder speaking at 'Maintenance Musts' session
Gary SaltmarshDirector of Maintenance Operations

Managers listening in at breakout session

The third session called, 'Technical Difficulties', was interactive and managers could choose what technological tips and tricks they wanted to learn about. Sebastian Quevedo and Jim Krotz focused on sharing tips for Outlook, Microsoft Teams, SharePoint, and Cybersecurity

Managers looking a projector playing an interactive game in a session
Jim Krotz, Affordable Systems Manager, and Sebastian Quevedo, Digital Marketing Manager

The final session was all about 'Community Connection' and how significant it is to have a strong social media presence and to host fun resident events throughout the year. These efforts maintain resident engagement which leads to greater retention and also draws in new prospects.

Three managers speaking at 'Community Connections' session
Jenna Canava, Amber Lena, and Kelli Ahearn-Lucas

The day came to a close as managers were able to relax and enjoy happy hour to commend them for their constant efforts to improve this company just as John and Leo would have wanted.  

Four managers gathered together at happy hour

Two managers together at the happy hour

A special thank you to our staff members who spent countless hours thoughtfully preparing for every aspect of this event. The day was a great success as it left our managers feeling empowered and ready to take their teams to the next level with all of the advice and guidance that they received. Another thank you to the staff at Four Points Sheraton for providing such a wonderful venue, delicious food, and excellent service.  

Do you strive to be a part of a company that values exceptional leadership management? Take a look at our careers page to become a member of our team today! Check out our communities page to experience what it is like to live in a home managed by a team who prides itself on outstanding service.