CMC's Momentous Manager's Meeting Marking 70 Years!
Corcoran Management Company just held it's annual Manager's Meeting last week at the Four Points by Sheraton in Norwood. However, this was no ordinary meeting because it marked a momentous occasion as the company celebrated it's seventieth year of business. The day began with a welcome introduction by Kevin Young, the President of Management, as well as Nancy Gaudet, the Vice President of Management.
Cynthia Buckley, the Director of Sales and Marketing, spoke about the history of Corcoran Management Company as it never fails to acknowledge the roots of its humble beginnings. The company was founded in 1951 by John M. Corcoran who quickly partnered with his brother P. Leo Corcoran and they became a dynamic duo as pioneers in the real estate industry. Although John and Leo have passed, they continue to be beacons of light that ignite our company's passion to succeed in this field.
The Portfolio Directors presented a new policy called the '10 C's' of Corcoran to ensure that all of our properties look crisp, clean and professional for our prospects on a daily basis. We aim for perfection when it comes to serving our current and future residents and that starts with consistency. This policy will hold all properties accountable in order to maintain a desirable living environment for all.
Employees spent the latter half of the day learning about more management tactics in four different breakout sessions. The 'How to Build Your Dream Team' session paired nicely with aspects of Connie's speech as it focused on the significance of each manager's role and the responsibilities that come with it. However, managers must work together with their teams in order to improve efficiency and performance. Anna Nasab, Jaime Wight, and Jeanmarie O'Brien taught us about open communication, alignment, creativity and innovation, ownership, organization, competencies, accomplishment, and learning, sharing, and caring through the team development wheel that they created. The team encouraged managers to come up to spin the wheel and tell the group about one of their work experiences that related to the topic they landed on.
The 'Maintenance Musts' session was led by Gary Saltmarsh, Director of Maintenance Operations. Gary, Jeff Callahan, and Chuck Miles discussed important topics such as the bidding protocol, billing, safety, incident reports, snow removal, leak logs, training, work orders, and preventative maintenance to keep our properties in tip top shape.
The third session called, 'Technical Difficulties', was interactive and managers could choose what technological tips and tricks they wanted to learn about. Sebastian Quevedo and Jim Krotz focused on sharing tips for Outlook, Microsoft Teams, SharePoint, and Cybersecurity.
The final session was all about 'Community Connection' and how significant it is to have a strong social media presence and to host fun resident events throughout the year. These efforts maintain resident engagement which leads to greater retention and also draws in new prospects.
The day came to a close as managers were able to relax and enjoy happy hour to commend them for their constant efforts to improve this company just as John and Leo would have wanted.
Comments
Post a Comment