Continuing Education with Maintenance Managers

 Maintenance Policies & Procedures Workshop

The Maintenance Operations team held a training at Pelham Learning Center for all Maintenance Managers who were hired just prior to and during the pandemic. The daylong training covered sessions on our procure-to-pay system, maintenance policies and procedures, and everything else needed to be a successful Maintenance Manager at JMC.

Group of JMC Maintenance staff standing in Pelham Learning Center

The first half of the training went into depth on topics such as the bidding process, painting and cleaning procedures, and apartment turnover procedures.

Maintenance Managers listening to Director of Maintenance Operations speak

Maintenance managers sitting and listening at training

The latter half of the day focused on the work order system, corrective and janitorial maintenance, inspections, preventative maintenance, staff responsibilities, reports, grounds, snow removal, safety, and personnel policies.

Maintenance managers sitting and listening at training

Maintenance managers sitting and listening at training

Maintenance managers sitting and listening at training

As a result of participating in the workshop, these Maintenance Managers are now able to understand and uphold all JMC policies and procedures, complete forms accordingly, and recognize the importance of effective Maintenance Policies as a core element in marketability as well as Customer Service for residents at JMC communities. 


Trivia: About how many turkeys are prepared for Thanksgiving in America each year?


10/26 Trivia Answer: Samhain

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